Privacy Policy
Data Privacy Policy
Name and contact details of the controller responsible for processing and the company data protection officer
This Data Protection Policy applies to data processing by:
Controller: Watchwearers (hereinafter "Watchwearers")
16 Commerce Square , Nottingham, NG1 1HS
E-mail: info@Watchwearers.com
The data protection officer of Watchwearers is contactable at the above address, Attn: Data Protection Department and via Dataprotection@watchwearers.com
At Watchwearers we want to be transparent with everything we do. We have made a jargon buster and provided some examples down below which is not written by a lawyer for our platform users to better understand what we do with your personal information.
If you have any questions or suggestions then we would want you to get in contact with us as ideas is what helps our users to have a better experience on the platform.
The brief overview of our privacy policy broken down
We believe our users main concerns with their personal information is who is going to have access to it and who will it be shared with with if anyone?
When you sign up as a seller, your number and email will be accessible to the buyers who sign up to our website. No one can access your details without signing up with us. We are working towards an in house messaging system which will help you to keep your details off the website completely if you choose to do so. But for the present time the buyers WILL have to contact you the seller to buy a watch. If this is going to be an issue then we strongly advise that you do NOT sign up as a seller. We tell every private seller NOT to disclose their address anywhere shape or form on our website or over any form of contact outside our website to protect yourself and have even set the address toggle to off when you sign up to prevent any mishaps of leaking that information unless you do it yourself. Like we mentioned we do NOT advise you any way or form to advertise your address as a private seller anywhere on our website for your own safety.
Watch Sourcing
When you enter your personal details on our Watch sourcing page you are agreeing to the terms to give us the right to share any of the following person details that you have entered into that form with a third party in order for them to contact you. If you do not wish your information to be shared with our third party watch sourcing company, do NOT enter your personal information or use that service.
Example of what information we collect and how we would use it for legitimate business practices
Example: let’s say we have signed up 100,000 users, we would use that information in this way. We would say to our sellers we have 100,000 users and because of this we would charge “X” amount for our service to advertise on our website. Everything we do with information at Watchwearers is for legitimate purposes only and we will continue to work with our users and authorities as we continue to grow into other countries and communities to insure we adapt to the new legislations. If you want us to delete your personal information we have or store. Please contacts us and we will 100% do that for you with no questioned asked and to further our commitment we will send you a confirmation when this has been executed for you. If you have any other further questions and feel like it would be easier to contact us, then we are able to assist you via our contact page. For a more in detail privacy policy please read below.
Collection and storage of personal data and the nature and purpose of its use
a) When visiting the website
When you visit the Watchwearers website, the browser you are using on your device automatically sends information to the server for our website. This information is stored in a log file. The following information is automatically collecte.
the IP address of the querying computer
the date and time of access
the name and URL of the retrieved file
the website from which access is occurring (referrer URL),
the session ID
the user agent
the browser used and in some cases the operating system of your computer and the name of your access provider.
We process the aforementioned data for the following purposes:
to ensure a trouble-free connection with the website
to ensure convenient use of our website and optimise our platform
to monitor and ensure system security and stability.
to detect and prevent attacks on our website, and
for other internal statistical and administrative purposes.
We never use collected data to reference you as a person. In the event of an attack on our network infrastructure however, your IP address will be identified in order to assert or defend against legal claims.
We process data in accordance with our legitimate interests in line with Article 6 para. 1 sentence 1 item f of the General Data Protection Regulation (GDPR). Our legitimate interests proceed from the data collection purposes specified above.
We also use cookies and analytics services when you visit our website. For further details see points 5. and 6. of this Data Protection Policy.
b) Registering as a user on our platform
Buyers, private sellers and commercial merchants can create a user account on our platform. The mandatory data required to set up a user account must be entered under i), ii) and iii). This data is processed
to identify you as our contract partner
to enter into, structure, execute and amend contracts with you governing the use of our platform and services offered thereupon
to assess the plausibility of the data entered
to contact you as necessary for with any questions, and
to assert any claims against you as necessary.
The data specified under points i), ii) and iii) are processed upon your placement of an inquiry for the purposes outlined above and are required for use of the platform in accordance with Article 6 para. 1 sentence 1 item b of the GDPR, and thus required for fulfilment of the contract and of pre-contractual actions.
Furthermore, if you use our platform as a seller, you must provide your taxpayer ID number (TIN). The processing of your taxpayer ID number is lawful under the terms of Art. 6(1)(c) GDPR, as we are required by law to report marketplace transactions to the relevant tax authorities.
You may have the option of providing voluntary information/data depending on the type of user account. We process voluntarily provided information/data in accordance with our legitimate interests in line with Article 6 para. 1 sentence 1 item f GDPR. This information/data is used to facilitate contact with you and ensure rapid clarification of any questions.
After deletion of your user account your data are automatically deleted to prevent further use unless, in accordance with Article 6 para. 1 sentence 1 item c GDPR, it must be stored for a longer period of time pursuant to retention and documentation requirements under tax or commercial code (HGB, StGB, AO), or if you have consented to storage for a longer period of time in line with Article 6 para. 1 sentence 1 item a GDPR.
i) WATCHWEARERS user accounts
The following mandatory data must be entered to register as a user (buyer) and set up a user account:
a valid email address
a password of your choice.
These constitute the login data for your user account.
You can also provide this voluntary user data:
Your first and last name
Your address (street, post code, city/town, country)
Your phone number.
ii) Registering and Logging in With Facebook/Google (Third-Parties)
You can register for Watchwearers or log in to your Watchwearers account using a third-party provider. This means that you use your Facebook or Google account as an authentication method to register for or log in to Watchwearers.
If you decide to register or log in using a third-party provider, you will be taken to the respective interface from Facebook or Google to enter your login information. Facebook or Google will then indicate which data are transmitted to us for authentication purposes as part of the registration or login process. These are:
Your first and last name
Your profile picture, if available
Your email address (unless you have selected "Hide My Email" in your Apple account)
If we do not recognize your email address, you will be asked if you already have a Watchwearers account. If you already have a Watchwearers account, you have the option of linking it to your third-party login. If you do not have a Watchwearers account, you can create one using your third-party login.
Data processing is carried out in accordance with Article 6, Paragraph 1, Sentence 1, Point f of the GDPR on the basis of our legitimate interest in enabling you to use an additional, more convenient service.
The purpose and scope of the data collection as well as the further processing and use of your data by Facebook or Google, including your rights and setting options in order to protect your privacy, can be found in Facebook Privacy Policy and Google's Privacy Policy.
iii) Private sellers
To place sale offers as a private seller you must first have a user account (see i)). To place a sale offer on the platform you must enter the following data:
Your first and last name
Your address (street, post code, city/town, country)
Your phone number
Your date of birth, as well as
Your taxpayer ID number
Registering to advertise
To advertise with Watchwearers, you must first register for the Service as a company/private seller.
In accordance with anti-money laundering and counter-terrorism finance laws, We are obligated to identify every seller on the basis of specified documents and other information.
When registering for the service, the following data and documents are thus collected from you.
Surname name, first name, email address, date of birth as well as nationality and the country of residence.
A copy of a valid official ID document:
German identity card (front and reverse) for Germans, passport for foreigners resident in Germany or abroad.
Within the EEA: Passport or national ID card or driving licence. A residence permit for people from third-party countries.
Outside of the EEA: Passport or driving licence for the USA and Canada.
iv) Merchants
The following data must be entered to register as a commercial merchant:
Your company name
A contact person (first and last name)
Your address (street, post code, city/town, country)
A phone number
A valid email address
A username of your choice
A password of your choice
Your taxpayer ID number(s)
Your commercial registration number
The following information is optional:
A cell phone number
A website
To activate two-factor authentication for your account, you will receive an email message upon creating your account. This involves sharing your email with us to conduct authentication you as a seller by using the email address provided.
The legal basis for the processing of personal data is Article 6, Paragraph 1, Sentence 1, Point (f) of the GDPR. Watchwearers legitimate interests required by this clause are the general improvement of the marketplace's security and the associated optimization of the transaction process.
By registering as a Company on Watchwearers, it is possible that we will send you print mail to keep you up to date on the latest watch trends. This involves forwarding the following personal data to the corresponding service provider:
Your first and last names
Your address
The legal basis for the processing of personal data is Article 6, Paragraph 1, Sentence 1, Point (f) of the GDPR. Watchwearers online Ltd legitimate interest required by this clause is the implementation of direct mail. This is a legally recognized legitimate interest under Recital 47 of the GDPR.
d) Automated customer profile creation
We create a customer profile for your user account in order for you to use our platform as a registered user/merchant. We categorise your customer profile and supplement it with additional data so that you only receive information likely to be of interest to you. To do so we utilise this data:
Your personal information (e.g., your basic profile information);
The length of your membership;
Statistical information (e.g., the type, frequency, and intensity of your website's usage); and
A history of the listings, brands, and sellers you've visited.
We process the aforementioned data for the following purposes:
For statistical evaluation
For market research
To ensure smooth functioning of the platform and to design the platform around user needs
To personalise our services, and
To deliver advertising to you which is exclusively targeted to your actual or predicted needs so as to eliminate irrelevant advertising.
We process data in accordance with our legitimate interests in line with Article 6 para. 1 sentence 1 item f GDPR. Data processing for the aforementioned purposes is a recognised legitimate interest in accordance with the GDPR.
You may file objection to the creation of a user profile and/or the evaluation and personalisation of our services or advertising at any time. In which case processing will be stopped and your user profile will be immediately deleted unless you have consented to longer data retention per Article 6 para. 1 sentence 1 item a GDPR.
You may alternatively file objection at any time via our contact form on Watchwearers.
d) Registering for our newsletter
We use your e-mail address to send you our personalised regular newsletter if you have expressly consented thereto in accordance with Article 6 para. 1 sentence 1 item a GDPR. To receive the newsletter it suffices to provide your e-mail address.
To receive more personalised newsletter content you can create a customer profile about you based on your collected personal data. This data relates to personal preferences such as product affinities observed on the basis of orders, interests, purchase decisions, preferred shopping time, etc. and is automatically processed and analysed so that relevant offers are predicted for you. Profiling may also be performed without consent on the basis of Article 6 para. 1 item f GDPR given a legitimate interest (see item 2.c) ).
We may also use your e-mail address without your express consent to send you information about similar products of our company if you are an existing customer and have not objected to the use of your e-mail address. Processing for purposes of marketing to existing customers is done on the basis of our legitimate interests in accordance with Article 6 para. 1 sentence 1 item f GDPR. Processing of your e-mail address for the purpose of direct marketing is a statutorily recognised interest under the GDPR.
In either case you can unsubscribe at any time, such as via link at the end of each newsletter. Alternatively, you can unsubscribe at any time by contacting us on our Watchwearers contact page with the subject as cancel newsletter.
Newsletter distribution
If you have given us your consent on the basis of Article 6, Paragraph 1, Sentence 1, Point (a) of the General Data Protection Regulation (GDPR), will use your email address to send you personalized newsletters with offers, deals, and the latest releases. Once we have your email address, you will receive these newsletters; no other action is needed.
Cancellation is possible at any time, you are welcome to send your cancellation request by our contact page on Watchwearers with the Subject cancel newsletter.
e) Using our contact form
You can use a form provided on the website to contact us with questions or contact a merchant or private seller. If you wish ask your question to a merchant or private seller, we forward your contact inquiry to them. For the use of the contact form, the following data is required, without exception:
a valid e-mail address and
Your specific question or message.
We process the aforementioned data for the following purposes:
to identify you
to answer your question, and
for forwarding to the relevant merchant or private seller as necessary.
Additionally, you can voluntarily provide your name and telephone number to enable quicker contact.
When you use our contact form, we may scan and analyse your message. This is done for fraud prevention purposes and to generally improve communication and customer service.
Data is processed upon placement of your inquiry, and such processing is required for the above purposes to fulfil the contract and pre-contractual actions in accordance with Article 6 para. 1 p. 1 item b GDPR. Data from contact inquiries is also processed on the basis of our legitimate interests per Article 6 para. 1 sentence 1 item f GDPR. These interests proceed from the aforementioned purposes.
Personal data we collect when you use the contact form is automatically deleted upon completion of your inquiry.
F) When contacting us via WhatsApp
We also offer you the option of contacting us via WhatsApp.
Your cellphone number
Your specific question or message
We process the data listed above for the following purposes:
to identify you
to reply to your message
We may also be able to view your WhatsApp profile image due to your privacy settings.
When you contact us via WhatsApp, we may also scan and analyze your message. We do so to prevent fraud and generally improve communication and customer service.
When you contact us via WhatsApp, your data is processed on the legal basis of Art. 6(1)(1)(f) GDPR. Our legitimate interest required to do so is based on facilitating contact, enhancing the effectiveness of our response to your questions and the above-mentioned purposes.
Your messages will be received by a smartphone dedicated to contact with you. Your contact with us will not be saved and any personal data we collect will be deleted manually once your concerns have been addressed.
We use the services of WhatsApp, Inc. for this form of contact. We have concluded an order processing agreement with WhatsApp, Inc. in accordance with Art. 28 GDPR. This contract guarantees that WhatsApp, Inc. processes the data on our behalf in accordance with the General Data Protection Regulation and protects the rights of the data subject.
p) Purchase and Sale of Watches in Cooperation with Our Partner Companies
If you've decided to sell your watch directly to Watchwearers and have given your express consent to do so in accordance with Art. 6(1)(1)(a) of the General Data Protection Regulation (GDPR), we will contact you by email and submit a purchase offer in cooperation with Luxury Kettle Brothers limited. For this purpose, the following personal data will be transmitted to Luxury Kettle Brothers Limited.
Your first and last name
Your email address
Any message you have left
Information about the watch for sale (brand, model, reference number)
Your phone number
The processing of your information for the purpose of transmitting it to Luxury Kettle Brothers Limited will occur only after you have given your express consent in accordance with Art. 6(1)(1)(a) GDPR.
We offer the watch purchasing service in cooperation with our subsidiaries, Luxury Kettle Brothers Limited and In doing so, the following personal information is transmitted to, Luxury Kettle Brothers limited.
First and last name
Address
Message from the customer to the dealer or buyers account
The data listed above is collected in order to sell the watch to customers and ship the sold watch.
In cooperation with Luxury Kettle Brothers Limited, we also offer advice in all matters relating to direct sales. In order to provide you with professional support and process your request as quickly as possible, the following personal information will be transmitted to Luxury Kettle Brothers Limited:
First and last name
Telephone number
The customer’s concerns
The data listed above is processed upon your request and, according to Art. 6(1)(1)(b) GDPR, is necessary for the smooth processing of the purchase transaction and thus for fulfilling the contract and pre-contractual measures.
q) Collection of personal data from third parties
On rare occasions, users may communicate to us personal data from third parties (e.g. authorised representatives, contact persons, different account holders). In such instances where we collect personal data – not from the third party data subjects themselves, but rather through our users – our contractual partners are required to provide information only with the knowledge of the third party data subject. In particular, this includes information about us as the data controller, as well as the disclosed data and the purpose of said disclosure. In all other respects, this data protection information applies to third party data subjects, to the extent that said information is not only relevant for contractual partners. This includes, in particular, information about us as the data controller and our data protection officer, as well as information about the rights of data subjects. Should we, as an exception, receive contact data for a third party data subject, we will inform the data subject directly. However, we do not typically request contact data from third parties. We will only use the third party information for the intended purpose (e.g. necessary contact, payment processing using the account details provided). The data of third party data subjects will be deleted at the latest upon the deletion of the data pertaining to the stated person, or if this person amends or deletes the data concerned. The legal basis for the processing of the data of third party data subjects is Article 6 (1) 1 f GDPR, where said processing is necessary for the pursuit of our legitimate interest in granting our contractual partners the opportunity to involve third parties.
r) Participation in user studies
You are offered the opportunity to participate in user studies on the platform. The purpose of these voluntary user studies is to gather targeted insights into users' behavior, needs, and motivations. This helps optimize Watchwearers platform, apps, products, and processes.
If you decide to participate in a user study, This involves the processing of the following data:
Your name
Your email address
Your phone number
With your consent, this data is processed based on Article 6 Paragraph 1 Sentence 1 Point (a) of the General Data Protection Regulation (GDPR).
Furthermore, in the questionnaire, you will be asked which additional processing of your personal data you consent to as part of the user study. With your consent, the following processing occurs according to Article 6 Paragraph 1 Point (a) of the GDPR:
Recording the conversation
Sharing and recording your screen
s) After-sales activities
To improve the lead time of after-sales calls, we make use of a call center. If you potentially initiated a purchase on the platform, you will be forwarded to a call center so that you can be called to confirm whether or not a sale took place. This involves forwarding the following personal data to the call center:
Your first and last names
Your phone number
Personal data is processed according to Article 6 Paragraph 1 Sentence 1 Point (f) of the General Data Protection Regulation (GDPR). Watchwearers legitimate interests required by this clause are the improvement of the lead time of after-sales calls and the associated improved customer experience.
t) Using the Private Client Advisor Service
If you make use of our Private Client Advisor Service, we will process your data to provide the following services:
Personal data from your contact request or Watchwearers account so we can contact you.
Information about your use of the Watchwearers marketplace and its features are to help search for watches and provide you with suitable watch offers.
Information about ongoing requests and orders to offer you proactive support on our platform.
Your previous communication with Watchwearers to have an overview of what's already been discussed.
The legal basis for data processing is your permission according to Article 6 Paragraph 1 Point (a) of the GDPR. You can revoke this permission at any time in your user account or by sending an email through your contact page on Watchwearers.com.
Disclosure of data
We only disclose your personal data to third parties if:
you have expressly consented thereto in accordance with Article 6 para. 1 p. 1 item a GDPR
there is a legal disclosure obligation pursuant to Article 6 para. 1 sentence 1 item c GDPR
disclosure is required pursuant to Article 6 para. 1 sentence 1 item f GDPR in order to assert or defend against claims or exercise legal rights and there are no grounds to assume that you have a prevailing legitimate interest in non-disclosure of your data.
a) Disclosure Within the Context of Tax Reporting Obligations
In the course of implementing EU Directive 2021/514 pertaining to administrative cooperation in the field of taxation and the modernization of procedural tax law (hereinafter “DAC7”), we, as the platform operator, are obligated to process information about persons and companies that perform certain paid activities with the assistance of our platform. For the purposes of taxation, these details must be reported annually to the German Federal Central Tax Office, together with information about the nature and scope of these activities. The German Federal Central Tax Office subsequently forwards the data reported by us to the responsible tax authorities in Germany or their counterparts in other EU member states.
Accordingly, the following personal information will be transmitted to the German Federal Central Tax Office on an annual basis, provided that you are subject to mandatory reporting:
Your first and last name
Your address
Your taxpayer ID number(s)
Your date of birth, as well as
Your VAT ID number (if applicable)
If you are registered as a commercial dealer, we as a platform operator are also obligated by the DAC7 to transmit the following information to the German Federal Central Tax Office on an annual basis, provided that you are subject to mandatory reporting:
Your company name
Your address
Your taxpayer ID number(s)
Your VAT ID number, as well as
Your commercial registration number
As soon as you sell a watch on Watchwearers, you are deemed a vendor and subject to mandatory reporting.
The transmission of your personal data to the German Federal Central Tax Office is lawful pursuant to Art. 6(1)(1)(c) GDPR, as we, as a platform operator, are obligated to do so pursuant to Section 13 DAC7.
We are further obligated to transmit the following data to the German Federal Central Tax Office:
Your bank account number
Any additional information that serves to identify the account holder
Every EU member state in which you are considered a resident, broken down quarterly
Any fees, commission, or taxes charged or withheld by us during the reporting period
The total remuneration paid or credited during the reporting period, as well as
the number of relevant activities for which remuneration was paid or credited during the reporting period
In the course of transmitting the information described above to the German Federal Central Tax Office, you may continue to assert your rights as a data subject pursuant to Section 12 of our Data Privacy Policy.
b) Information pursuant to Art. 26(2)(2) GDPR on joint responsibility for the processing of personal data
about joint responsibility for the processing of personal data
i) Watchwearers and Subsidiaries
Watchwearers and our subsidiaries (hereinafter jointly referred to as “parties” or “we”) work closely together in many areas due to our organisational structure. We use SEO systems across all our businesses and operate joint databases in which, in particular, customer data from both parties is processed.
In doing so, we process the personal data of dealers and users of the online platforms of Watchwearers as joint controllers in accordance with Article 26 GDPR. Due to this joint responsibility, we have concluded an agreement with regard to the personal data concerned.
Watchwearers is responsible for the processing of personal data as far as this relates to the provision of EDP systems and internal databases to customers.
Both parties are responsible for entering data into the internal databases and maintaining the records of personal data of both registered and unregistered platform users, as well as personal data of registered dealers.
As part of our joint responsibility, we have in particular also agreed the specific obligations under the GDPR that each party shall fulfil. This concerns, in particular, the exercise of the rights of data subjects and compliance with the information obligations under Articles 13 and 14 GDPR.
Both parties have agreed that watchwearers shall publish on its platforms the information required in accordance with Articles 13 and 14 GDPR relating to joint data processing and the essential content of the processing conditions.
Both parties shall also inform each other of data protection rights asserted by affected users. They shall provide each other with all the information necessary to respond to requests for information.
Data protection rights can be asserted against Watchwearers as well as against the respective dealer. Watchwearers undertakes to comply with the rights of data subjects to information about, correction, erasure or blocking of their personal data upon request.
ii) With Dealers on Watchwearers
We and our contractual partner (hereinafter “dealer”) work together contractually in connection with the online marketplace for watches. Watchwearers operates the online platform on which the respective dealer can sell and buy watches.
In this context, Watchwearers and the respective dealer process the personal data of users of the platform as jointly responsible parties, under Article 26 GDPR. Watchwearers and the respective dealer have concluded an agreement based on this joint responsibility with regard to the personal data concerned.
Under this agreement, Watchwearers is responsible for the processing of personal data, as far as it concerns the techniques for analyzing the behavior of users on the website, the statistical evaluation and provision of statistical data for the dealer, and the transmission of customer contact data for the purpose of order processing/shipping. The respective dealer, on the other hand, is responsible for the processing of personal data, insofar as this concerns the parameterization of statistical data via the drop-down function and the receipt and use of contact data for shipping the object of purchase.
Watchwearers and the respective dealer have in particular also agreed, in the context of the joint responsibility, which of them will fulfil which obligation under GDPR. This concerns in particular the exercise of the rights of the data subjects and the fulfilment of the information obligations under Articles 13 and 14 GDPR.
Both parties have stipulated that Watchwearers shall publish on its platform the information required under Articles 13 and 14 GDPR with regard to the data processing regulated within the scope of joint responsibility as well as the essential content of the processing conditions.
Both sides shall also inform each other of any data protection rights asserted by affected users. They shall provide each other with all information necessary to respond to requests for information.
Data protection rights can be asserted against Watchwearers as well as against the respective dealer. Watchwearers shall comply with the obligation to provide information, as set out in Art. 15 GDPR, and to provide the persons concerned with the information they are entitled to, as set out in Art. 15 GDPR, on request.
Visibility of your data to third parties
a) As user and private seller
Personal data stored in connection with your user account (sellers and buyers account, see items 2.b) i) and ii) ) cannot be viewed by third parties unless you have published offers on the platform. When you publish an offer on the platform as a private seller, registered and unregistered users will only be able to see your provider data on the platform if have expressly consented to their publishing in accordance with Article 6 para. 1 sentence 1 item a GDPR.
b) As merchant
If you are registered as a merchant and publish offers on the platform, registered and unregistered users can view your provider data on the platform (as per item 2.b) iii)). You can restrict the visibility of your data during registration so that your address is not displayed, and thereafter in your profile settings.
The publication of the merchant data is required to fulfil and execute the contract between Watchwearers and the merchant as part of use of the platform in accordance with Article 6 para. 1 sentence 1 item b GDPR.
Cookies and pixels
We use cookies and pixels on our website (hereinafter collectively referred to as “scripts”) to statistically record the use of our website and to evaluate this for the purpose of optimizing our offer for you (see Section 6). These scripts allow us to recognize automatically that you have previously visited us when you revisit our website. The scripts used on our website are divided into those that are technically necessary and those that are not.
Where in the case of technically necessary cookies personal data is also processed, this processing is based on our legitimate interests in accordance with Art. 6(1)(f) GDPR. Our ability to operate our website without interference is considered a legitimate interest within the meaning of the aforementioned provision. Scripts that are not technically necessary will only be activated following your prior express consent. For information on the specific scripts used, see Section 6.
a) Cookies
Cookies are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not harm your device and do not contain any viruses, Trojans or other malicious software.
The cookie stores information that arises in connection with the specific device used. This does not mean, however, that we obtain direct knowledge of your identity.
On the one hand, cookies are used to make using our offer more pleasant for you. For example, we use what are known as session cookies to recognize that you have already visited individual pages of our website or have already logged into your user account. These will be automatically deleted after you leave our site.
In addition, we also use temporary cookies, which are stored on your device for a specified time, to optimize the user experience. If you revisit our site to use our services, we will automatically recognize that you have already visited us and which entries and settings you have made, to save you from having to re-enter them.
Most browsers accept cookies automatically. However, you can configure your browser to reject cookies or to notify you before a new cookie is saved. Complete deactivation of cookies can, however, mean you are unable to use all of the functions of our website.
Required
Analytical/Performance
Targeting
Functional
Marketing
b) Pixels
Pixels, also known as tracking pixels, are small 1x1 pixel GIF files that can be stored in graphics or emails, e.g. when you visit a website. Pixels also do not harm your device and do not contain any viruses, Trojans or other malicious software.
The pixels send to a web server your IP address, the referrer URL of the visited website, the time at which the pixel was viewed, the browser used and previously saved cookie information. This makes it possible for us to carry out reach measurements and other statistical evaluations to optimize our platform and our offer.
Most browsers accept pixels automatically. You can prevent the use of pixels on our pages by using appropriate tools or browser add-ons (e.g. via the “AdBlock” add-on for Firefox).
Analysis tools
a) Tracking tools
The following tracking measures are used on the basis of Art. 6(1)(a) GDPR, i.e. your consent. You can withdraw your consent separately for each individual tool with effect for the future at any time with the help of the Consent Manager, which you will find at the end of the Privacy Policy. The lawfulness of processing until the time of your withdrawal is not affected by this. By using the tracking measures, we want to ensure a needs-based design and the continuous optimization of our website. At the same time, we use the tracking measures to statistically record the use of our website and evaluate this for the purpose of optimizing our offer for you.
The respective data processing purposes and data categories can be found in the following list.
i) Google Analytics
We utilise Google Analytics, a web analytics service provided by Google LLC. (1600 Amphitheater Parkway, Mountain View, CA 94043, hereinafter "Google") for the purpose of customising and continuously optimising our webpages. This service involves the creation of pseudonymised usage profiles and use of cookies (see item 5). The information generated by the cookie about your use of this website, such as
Browser type/version
Operating system used
Referrer URL (page last visited)
Host name of accessing computer (IP address)
Server query time
is transferred to a Google server in the USA and stored there. Data is transferred in accordance with the EU Commission’s so-called standard contractual clauses to ensure an adequate level of data protection.
The information is used to evaluate use of the website, to compile reports on website activity, and to provide further services associated with website and Internet use for the purposes of market research and needs-based design of these web pages. This information may also be forwarded to third parties as appropriate, insofar as this is prescribed by law or insofar as these parties process the data on behalf of the commissioning party. Under no circumstances will your IP address be merged with other data from Google. IP addresses are anonymized to exclude all possibility of such association (IP masking).
The user can prevent the installation of cookies by adjusting his/her browser accordingly from the outset; however, we must point out that in this case not all functions of the website may be available to the user to their full extent.
Further information on data protection in connection with Google Analytics can be found in Google Analytics Help.
ii) Google Adwords Conversion Tracking
We also use Google conversion tracking in order to statistically record the use of our website and for the purpose of optimizing our offer for you. Google AdWords saves a cookie (see Section 5) on your computer if you have accessed our website via a Google ad. Data is transferred in accordance with the EU Commission’s so-called standard contractual clauses to ensure an adequate level of data protection.
These cookies will expire after 30 days and will not be used for personal identification. If the user visits certain pages of the AdWords customer’s website and the cookie has not yet expired, Google and the customer can recognize that the user has clicked on the ad and has been redirected to this page.
Each AdWords customer receives a different cookie. Cookies cannot be tracked via the websites of AdWords customers. The information collected via the conversion cookie is used to generate conversion statistics for AdWords customers who have chosen conversion tracking. AdWords customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
If you wish to opt out of tracking you can reject cookie placement, for example by configuring your browser to disable the automatic placement of any cookies. You can also disable conversion tracking cookies by configuring your browser to block cookies at "www.googleadservices.com". The Google conversion tracking privacy policy can be found here.
iv) Bing Ads
We utilise Bing Universal Event Tracking (UET) from Microsoft Bing Ads. This is a service of the Microsoft Corporation ("Microsoft") that allows us to track user activity on our website when the user navigates to our website via Bing Ads advertisements.
A cookie is placed on your computer when you visit our website via a Bing Ads ad, (see item 5). A Bing UET tag is integrated into our website. This tag is a code which in combination with the cookie stores certain non-personally data about your use of the site. This includes the time spent visiting the website, the areas of the website that were visited and the ads via which the user navigated to the website. Information about your identity is not collected.
This information is transmitted to Microsoft servers in the USA and stored there for a maximum of 180 days. Data is transferred in accordance with the EU Commission’s so-called standard contractual clauses to ensure an adequate level of data protection.
For more information on Bing analytics services, visit the Bingwebsite.
See the Microsoft Data Privacy Policies for further information about data protection at Microsoft.
b) Targeting tools
The following targeting measures used by us are used on the basis of Art. 6(1)(a) GDPR, i.e. your consent. You can withdraw your consent separately for each individual tool with effect for the future at any time with the help of the Consent Manager, which you will find at the end of the Privacy Policy. The lawfulness of processing until the time of your withdrawal is not affected by this. By using the targeting measures, we want to ensure that only advertisements based on your actual or supposed interests are displayed on your devices.
The respective data processing purposes and data categories can be found in the following list.
i) Google Adwords remarketing
We use Google remarketing tags. These are services provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as “Google”). Google uses cookies (see Section 5), which are stored on your computer and which enable your use of the website to be analyzed. The information generated by the cookie regarding your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Data is transferred in accordance with the EU Commission’s so-called standard contractual clauses to ensure an adequate level of data protection.
Google then removes the last three digits of the IP address, rendering definite cross-referencing of the IP address impossible. Google will use this information to evaluate your use of the website, compile reports on website activity for website operators and provide other website and internet usage-related services.
Google may also forward this information to third parties as appropriate, insofar as this is prescribed by law or insofar as these parties process the data on behalf of Google. Third-party providers, including Google, place ads on websites on the Internet. Third-party providers, including Google, use stored cookies to place ads based on a user’s previous visits to this website. Under no circumstances will Google combine your IP address with other Google data.
More information about Google's terms can be found here.
ii) Google Double Click
Cookies are used on our website to collect and evaluate data for the purpose of optimising advertising (see item 5). For this we use targeting technologies of Google Inc. (Double Click, Double Click Exchange Buyer, Double Click Bid Manager). These technologies enable us to serve advertising to you in targeted fashion based around your interests. The cookies are used, for example, to record information about which of our products you are interested in. Using this information we can market offers to you on our website or third-party websites which are oriented around your specific interests as predicted based on your historical user behaviour. Data collected and evaluated pertaining to your user behaviour exclusively on a pseudonymous basis so that it is not possible for us to identify you. In particular, this data is not merged with personal data about you.
Data is transferred in accordance with the EU Commission’s so-called standard contractual clauses to ensure an adequate level of data protection.
The cookie is automatically deleted after 30 days.
You can also configure setting for the display of interest-based advertising via the Google Ads Settings Manager.
See the Google Data Protection Policy and Terms of Use for further information on data protection respecting advertising and Google.
iii) Facebook Custom Audiences
We utilise Facebook Website Custom Audiences, a service of Facebook Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland). This Facebook marketing service allows us to display personalised and interest-based advertising on Facebook for particular groups of pseudonymised visitors to our website who use Facebook.
A Facebook Custom Audience pixel is integrated into our website. This is a JavaScript code that stores non-personal data about the use of the website. This includes your IP address, the browser used, and the source and destination pages. This information is transmitted to Facebook servers in the USA. Data is transferred in accordance with the EU Commission’s so-called standard contractual clauses to ensure an adequate level of data protection.
In an automated process there it is checked whether you have a Facebook cookie stored. The Facebook cookie automatically determines whether you belong to the target group relevant for us. If you belong to the target group, we then show you relevant ads of ours on Facebook. In this process, you are not personally identified, either by us or by Facebook.
You can also object to the use of the Custom Audiences service on the Facebook website. After logging into your Facebook account, you will be taken to your Facebook ad settings.
See the Facebook privacy policy for more information on data protection at Facebook.
Social Media Plug-ins
We use social plugins for the social networks Facebook, Twitter, and Instagram on our website. The legal basis is Art. 6(1)(a) GDPR, i.e. your consent. You can withdraw your consent separately for each individual tool with effect for the future at any time with the help of the Consent Manager, which you will find at the end of the Privacy Policy. The lawfulness of processing until the time of your withdrawal is not affected by this. Responsibility for data protection-compliant operation is to be guaranteed by their respective providers.
Social media buttons are integrated using a specially developed solution that prevents a connection to a social network being established just because you call up a page with a social media button without activating it. This means that information is not transmitted to the social network until you activate the button.
a) Facebook
Our platform uses social media plug-ins of Facebook Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland) to personalise the experience through usage of "LIKE" and "SHARE" buttons. These are a Facebook offering.
When you visit a page of our website featuring such a plug-in and you activate that plug-in yourself, your browser establishes a direct connection to Facebook servers. The plug-in content is sent by Facebook directly to your browser and integrated into the page.
When a plug-in is integrated, Facebook receives the data the browser you used to access the page of our website in question even if you do not have a Facebook account or are currently not logged in to Facebook. This data (including your IP address) is transmitted by your browser directly to a Facebook server in the US and stored there.
If you are logged into Facebook, Facebook can directly reference your visit to our website your Facebook account. If you interact with a plug-in such as by pressing a "LIKE" or "SHARE" button, the corresponding information data is also transmitted directly to a Facebook server and stored. This data is posted on Facebook and displayed to your Facebook friends.
Facebook can use this data for the purposes of advertising, market research and structuring Facebook pages in line with user needs. This involves Facebook creating user, interest and relationship profiles, for example to evaluate your use of our website in relation to advertisements displayed on Facebook, to inform other Facebook users of your activities on our website and to provide other services related to use of Facebook.
If you do not want Facebook to reference information about you from our website to your Facebook account, you must log out of Facebook before visiting our website.
Please see the Facebook data privacy notices for information regarding the purpose and scope of data collection, further processing and use of data by Facebook, your data privacy rights and data privacy configuration settings.
b) Twitter
Plug-ins of the news and social networking firm Twitter International Company (One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland, hereinafter "Twitter") are integrated into our web pages. Twitter plug-ins (Tweet button) bear the Twitter logo, making them identifiable on our website. An overview of Tweet buttons can be found here.
When you visit a page of our website featuring such a plug-in and you activate that plug-in yourself, a direct connection is established between your browser and a Twitter server. Twitter then receives the information that you have visited our page, and your IP address. You can link content from our webpages with your Twitter account by clicking on the Twitter "Tweet" button while logged into your Twitter account. This enables Twitter to cross-reference your visit to our webpages to your user account. Please note that as website provider we have no knowledge of the content of the data transmitted or regarding its use by Twitter.
You should log out of your Twitter account first if you do not want Twitter to be able to cross-reference your visit to our webpages to your Twitter user account.
For further information see the Twitter data privacy policy.
c) Instagram
Our website utilises Instagram social plug-ins ("plug-ins") operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram").
The plug-ins bear an Instagram logo, such as the "Instagram camera".
When you visit a page of our website featuring such a plug-in and you activate that plug-in yourself, your browser establishes a direct connection to Instagram servers. The plug-in content is sent by Instagram directly to your browser and integrated into the page. When a plug-in is integrated, Instagram receives the data the browser you used to access the page of our website in question even if you do not have an Instagram profile or are currently not logged in to Instagram.
This data (including your IP address) is transmitted by your browser directly to an Instagram server in the US and stored there. If you are logged into Instagram, Instagram can directly reference your visit to our website your Instagram account. If you interact with a plug-in such as by pressing an Instagram button, the corresponding information data is also transmitted directly to an Instagram server and stored.
This data is also published on your Instagram account and displayed to your contacts there.
If you do not want Instagram to directly reference information about you from our website to your Instagram account, you must log out of Instagram before visiting our website.
For further information see the Instagram data privacy policy.
d) YouTube
On our website, you have the option of being redirected straight to our YouTube page. This is not a link requiring consent pursuant to Art. 6(1)(a) GDPR. In addition, we use YouTube’s privacy-enhanced mode to prevent these links from saving cookies that analyze usage behavior.
The controller for this external link is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Further information can be found in the privacy policy at: /privacy and /t/terms
f) Pinterest
We collect and store data for marketing and optimization purposes using technology from Pinterest Europe Ltd. (Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland; hereinafter: Pinterest). The technologies from Pinterest enable us to create reports on advertising campaigns and to gather information about user behavior on our website in order to optimize marketing strategies and our platform, as needed. For this, we use the Pinterest Pixel to create pseudonymized user profiles. To this end, Pinterest processes log data. These data include information about your browser, your device, your IP address, our website address, your activity on our website, and the time and date of said activity. Pinterest generally stores the collected data until it is no longer needed for the company's purposes.
The legal basis for the processing of personal data is Article 6 Paragraph 1 Sentence 1 Point (a) of the General Data Protection Regulation (GDPR). Data processing will only occur if you have expressly consented to the use of the Pinterest Pixel in Chrono24's data privacy settings. You may revoke your consent with future effect at any time by adjusting your choices in the data privacy settings at the bottom of the page under "Manage Cookies."
In the course of data processing, personal data is transmitted to Pinterest, Inc. (505 Brannan St., San Francisco, CA 94107, USA). The legal basis for the processing of personal data in the USA is Article 49 Paragraph 1 Point (a) of the GDPR. Consenting to data transmission to the USA is done analogously to consenting to data processing. The intragroup transmission of data to the USA by Pinterest takes place on the basis of standard clauses in line with Article 46 Paragraph 2 Point (c) of the GDPR.
You can find more information on data privacy in regard to the processing by Pinterest here.
Tool for sending emails
In order to send transaction and service emails, we pass on your email address to an email service provider. We use the following service providers:
Solutions for fraud prevention
We want to make the sales process on Watchwearers as secure as possible for you. We therefore use solutions from specialized service providers in order to prevent fraud and obtain information from these service providers about transactions on Watchwearers. The IP address of the device that accesses our website, other data related to the use of Watchwearers, etc. are processed. It is not possible for us to assign such data to a specific user. We will only do this in cases where fraudulent behavior is suspected based on the information. The specialized service providers may be companies based in the USA. Only service providers working in accordance with the EU Commission’s so-called standard contractual clauses will be selected accordingly. This ensures that we only work with service providers who meet the level of data protection required within the EU. The legal basis is Art. 6 (1)(1)(f) GDPR. Preventing fraudulent acts that are detrimental to our clients as well as to us is expressly recognized by GDPR as a legitimate interest.
b) Reporting a listing
If you suspect that a listing is an attempt to commit fraud, you can report the listing to watchwearers using the appropriate watch report form. This involves forwarding the following personal data to the email delivery services:
Your name
Your email address
Your phone number
Personal data is processed according to Article 6 Paragraph 1 Sentence 1 Point (f) of the General Data Protection Regulation (GDPR). Watchwearers Online Ltd legitimate interests required by this clause are preventing fraud and, thus, improving the marketplace's security.
To offer the service and guarantee that the service effectively meets the
Rights as data subject:
You have the right:
to revoke consent you have granted us at any time in accordance with Article 7 para. 3 GDPR. This applies non-retrospectively, so that without your consent we are no longer allowed to process data thereafter
to request information about the personal data of yours which we are processing in accordance with Article 15 GDPR. In particular, you are entitled to receive information about the processing purposes, the types of personal data, the types of recipients to whom your data has been disclosed, the intended storage retention period, about your rights to demand correction, deletion, processing restriction and to file objection, about your complaint rights, the source of your data if not collected by us, and whether automated decision-making is utilised, including profiling, along with relevant details as appropriate
to demand the correction of incorrect personal data and the addition of incomplete personal data we have stored, in line with Article 16 GDPR
to demand the deletion of your personal data stored by us, except if processing is necessary to exercise freedom of expression speech and information rights, to fulfil a legal obligation, for reasons of public interest or to assert or defend against legal claims or exercise rights, in line with Article 17 GDPR
to demand the restriction of your personal data from processing in accordance with Article 18 GDPR if you dispute the correctness of the data or processing is unlawful but you reject its deletion and we no longer need the data yet you require the data in order to assert or defend against legal claims or exercise rights, or if you have filed objection to processing in accordance with Article 21 GDPR
to receive your personal data from us in a commonly used, structured, machine-readable format, and to request such to be sent to a different data controller in line with Article 20 GDPR
to lodge complaint with a supervisory authority in line with Article 77 GDPR. Generally you should contact the supervisory authority for your primary place of residence, your place of work or our company headquarters.
Right to file objection
If your personal data are processed on the basis of on legitimate interests in accordance with Article 6 para. 1 sentence 1 item f GDPR, you have the right to file an objection against the processing of your personal data pursuant to Article 21 GDPR given reasons for doing so which pertain to your special circumstances or the objection pertains to direct advertising. In the latter case you enjoy a general right to file objection which we will act upon without your having to outline any special circumstances.
To exercise your right to file objection it suffices to send a corresponding email via our Watchwearers contact form.
Data security
We utilise the widely used TLS (Transport Layer Security) method for our website in combination with the highest level of encryption supported by your browser. TLS is a secure and proven standard utilised in online banking, for example. A secure TLS connection is indicated among other things by the letter ‘s’ appended on the ‘http’ (i.e. https://..) in the address bar of your browser, and by a lock icon appearing at the bottom of your browser.
We furthermore implement appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or total loss, destruction and unauthorised access by third parties. The security measures we implement are continuously upgraded to remain in line with technological progress.
If you register with us as a user, you can only access your user account after entering your personal password. You should always keep your access data confidential and close the browser window when you have finished communicating with us, especially if you share your computer with others.
We take company-internal data protection very seriously as well. We bind our staff and commissioned service provider firms to uphold confidentiality and comply with data protection regulations.
Version of and changes to this Data Protection Policy
This Data Protection Policy is the latest, valid version, last updated in December 2022.
Changes to our website and offers marketed via the website and changes in legal or regulatory requirements may necessitate updating of this Data Protection Policy. You can view and print out the latest updated version of this Data Protection Policy at any time on the website
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